Shipping policy
Shipping Policy
At KEYORA, we are committed to delivering your orders quickly and securely. Please read our shipping guidelines below:
📦 Order Processing & Shipping Time
-
Orders are typically shipped within 24 hours of confirmation.
-
In rare cases, dispatch may take up to 48 hours.
- Orders placed on Saturday will be processed on Monday as Sunday is the courier holiday
🚚 Couriers We Use
-
Our primary shipping partner is Delhivery
- Customer can opt for bluedart for an extra charges
-
If you would prefer a different courier, please contact us, and we will do our best to accommodate your request.
⏱️ Estimated Delivery Time
Delivery timelines may vary depending on your location:
-
North, South & West India: Up to 5 business days after dispatch.
-
North-East India: Typically 7–8 business days after dispatch.
Courier Delays
- Keyora is not responsible for delays caused by courier partners, including but not limited to weather conditions, transportation disruptions, high shipment volumes, public holidays, customs inspections, or operational issues.
- Estimated delivery dates are provided for reference only and are not guaranteed delivery dates.
- Orders cannot be cancelled, refunded, or replaced solely due to courier delays while they are in transit.
❌ Failed Deliveries
To ensure a smooth delivery, please provide accurate address and contact details.
-
In cases of failed delivery attempts due to incorrect address, unavailable contact, refusal to accept the package, or multiple missed delivery attempts, the customer will be responsible for re-shipping and processing charges.
-
KEYORA will not be liable for return shipping costs under these circumstances.